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Technical Support Assistant

£20,000 - £22,000

Wednesday 06 Oct 2021

Ref: 4416

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Technical Support Assistant
 
Are you a tech savvy individual who strives to deliver exceptional support to customers? Then this is the role for you, where you will be an integral part of the UK’s largest technology provider to the hospitality industry. 
 
In this position you will join a support team who provide external support to a range of customers in the hospitality industry. This is a team who work 365 days a year and shift patterns cover the businesses core hours of 7am-midnight. The client does offer paid overtime, and a shift allowance of up to 15% due to these anti-social hours.
 
What you’ll bring to the role:
 
- An interest in technology and/or getting into a technical support role
- Ability to work in a fast-paced environment
- Ability to work to KPI’s
- Great customer service
 
For now, the role will be based from home with a hybrid approach looking to be taken around New Year. At this point 2 days per week will be in the office, so it is essential you live in Edinburgh or a commutable distance. With a starting salary of £22,000 you will be eligible for a salary increase every 6 months, performance dependant. The company have a great range of benefits that you would expect from such a reputable company in the UK tech sector.
 
If this sounds like you apply or send your CV NOW for immediate consideration.
 
Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.