Contact Us 0131 473 7030

Technical Support Engineer

Monday 09 May 2022

Ref: 4720

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Are you a strong Technical Support Professional? 

Are you a self motivated and organised individual? 

Are you looking for the next challenge in your career? 



We are currently supporting an exciting bespoke software provider with their search for an experienced Technical Support Engineer. This is a new position to the company and one that will encoumpass a variety of involvements; from System installations, upgrades and migrations to technical support/guidance for IT Hardware and bespoke products. 

This role, although sitting within a Delivery team, will be effectively stand-alone, so the requirement for solid experience in Tech support is hightened as well as the need to be able to work independently whilslt still providing a high level of service. 


This role will allow you to be involved in: 

- Cloud Infrastructure Design, Provisioning, Security and Support 

- Advising on Hardware and deployment options to support projects and implementations 

- Support technologies such as: Active Directory, BitLocker, MFA, Crowdstrike, Rapid7, Umbrella and ProofPoint. 

- Supporting annual ISO9001/27001 recertification process 


Key Skills required: 

- 2+ Years experience in a similar role

- Strong technical knowledge across a variety of technologies from Software to Hardware (including Azure Cloud)

- Confident and Independent worker 

- Exceptional interpersonal skills (interactive with all levels of staff and customers) 


You will get:

- Salary up to £45,000 

- Company Discretionary Bonus 

- Progression opportunities within the wider parent group 

- 5% Employer contributory pension scheme 

- Flexible working 



Contact Ross Dinning 

Phone: 07808082047



Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.

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