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Technical Support Engineer

Monday 09 May 2022

Ref: 4720

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Are you a strong Technical Support Professional? 

Are you a self motivated and organised individual? 

Are you looking for the next challenge in your career? 

 

Description:

We are currently supporting an exciting bespoke software provider with their search for an experienced Technical Support Engineer. This is a new position to the company and one that will encoumpass a variety of involvements; from System installations, upgrades and migrations to technical support/guidance for IT Hardware and bespoke products. 

This role, although sitting within a Delivery team, will be effectively stand-alone, so the requirement for solid experience in Tech support is hightened as well as the need to be able to work independently whilslt still providing a high level of service. 

 

This role will allow you to be involved in: 

- Cloud Infrastructure Design, Provisioning, Security and Support 

- Advising on Hardware and deployment options to support projects and implementations 

- Support technologies such as: Active Directory, BitLocker, MFA, Crowdstrike, Rapid7, Umbrella and ProofPoint. 

- Supporting annual ISO9001/27001 recertification process 

 

Key Skills required: 

- 2+ Years experience in a similar role

- Strong technical knowledge across a variety of technologies from Software to Hardware (including Azure Cloud)

- Confident and Independent worker 

- Exceptional interpersonal skills (interactive with all levels of staff and customers) 

 

You will get:

- Salary up to £45,000 

- Company Discretionary Bonus 

- Progression opportunities within the wider parent group 

- 5% Employer contributory pension scheme 

- Flexible working 

 


APPLY NOW! 

Contact Ross Dinning 

Phone: 07808082047

Email: Ross.Dinning@BrightPurple.co.uk

 

Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.

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