L2 Helpdesk Support Engineer

Infra, Support & Security - London, England

Ref: 6103Wednesday 15 April 2026

£200 - £225 per day (inside IR35)

New Conract role | L2 Desktop Support Engineer | London Bishopsgate 
 
Bright Purple is recruiting on behalf of a leading enterprise client for an experienced L2 Desktop Support / Helpdesk Engineer to join their Tier 2 Workforce Technology team based full-time in Bishopsgate, London.
 
The Details 12-month contract | Inside IR35 | Rate: Up to £225 per day | 5 days per week onsite  Supporting EMEA time zones across a team of 15 engineers
 
The Role You'll be owning complex endpoint management challenges across a global organisation troubleshooting, resolving, and driving process improvements at scale.
 
Key Skills Required 
  • Autopilot & Intune, hands-on deployment and troubleshooting 
  • macOS device management via Intune / Apple ABM 
  • MDM fundamentals - policies, conditional access, compliance 
  • Windows 10/11 & macOS support 
  • Microsoft Teams Rooms & AV systems 
  • ServiceNow - ticket management & ITSM workflows 
  • Hardware procurement & vendor management
 
Nice to Have 
  • CompTIA A+, Microsoft 365, or JamF Certified Associate 
  • ITAM / hardware refresh experience 
  • GDPR / data protection familiarity
 
Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.
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