Senior Delivery Manager - Glasgow, Hybrid
Are you an experienced delivery professional who thrives on keeping projects on track, clients happy, and teams focused?
We are working with a well respected company based in Glasgow who are looking for a Senior Delivery Manager to join their team and take ownership of a portfolio of retained client accounts and projects.
What's on Offer
The Role
You'll be the driving force behind the smooth delivery of work for a range of retained clients, from day-to-day support requests through to monthly services and standalone projects. Working closely with project leads and a multi-disciplinary team, you'll ensure work is well-scoped, properly resourced, and delivered to a high standard.
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Own client service desks and act as a key point of contact for stakeholders
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Manage budgets, timelines, and quality across multiple retainers and projects
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Lead on requirements gathering, writing user stories, and producing clear project briefs
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Keep project tooling (including JIRA and Confluence) up to date and in line with agreed processes
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Maintain risk and issue logs, proactively mitigating problems and escalating where needed
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Support and motivate the delivery team, fostering a culture of accountability
About You
You're comfortable across both Agile and more structured delivery environments and understand when to apply each approach. You have a solid grasp of project financials, budgets, cost tracking, and revenue recognition, and you're equally at home presenting to a senior client as you are facilitating a sprint planning session.
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Experience managing digital projects or retainers, ideally in an agency setting
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Hands-on experience running Agile ceremonies such as stand-ups and sprint planning
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Confidence scoping, costing, and delivering work within financial and timeline constraints
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Strong communication skills across technical and non-technical audiences
If this sounds like your next move, please apply with your most up to date CV.
Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.